I accidently punched a hole in my oil pan. Everyone said turn the car off! I went to the internet found Drivewire. And thank the good Lord! The company was very perfect. I found what I needed. When my one employee showed up the next morning I showed him the oil pan I found. He said "I don't know". I ordered the oil pan and crossed my fingers. The pan was very quickly shipped. My employee had the car done in less than 2 hours. Drivewire is the BEST. I can not believe the
money I saved. Thank you Drivewire. Martha, age 51 and not a car person at all!
— Martha Mengarelli, Granger, WA
I want to thank you for your prompt service. I had allowed 6-7 days for delivery, but the package arrived after only 3 days! Thank you for excellent service.
— Ove Pallesen, Hudson, WI
Just a quick note to compliment you on your excellent service. I got my complete order within 2 days, everything was just right. Thanks again and I definitely plan on ordering from you in the future.
— Patrick Ward, Garden City, NY
I had a hard time finding the right part. But one call to your very technical savvy support and I had the right part. I have a "half year" model BMW so parts fit from different years, but you had it in stock and I had it inhand next day! WOW great site, will tell everyone about this!!! Online customer service is hard to find nowadays, so when I get throught on the phone with minimal hold time and have the call answered by knowledgeable support, who answer quickly with
the right answers, it makes a great impression. Thank you, and keep up the great work!
— Jaap vanRyn, San Marcos, CA
Hi - I just wanted to drop you a line to let you know how impressed I was with your service I had done a Google search to find the best price for the A/C pressure switch I needed for my 93 Civic. I placed the actual order with Drivewire over the weekend (Saturday night, i think) On Monday morning; I got a phone call from one of your CSR's who told me my Visa card had been declined. We checked the numbers and found that I had miss-keyed the expiration date. Once that was
cleared up, he said he would go ahead and process the order. Since I saw your company is in California and I had only paid for ground shipping, I was not expecting the item to show up until early next week. It was on my doorstep when I arrived home yesterday, the 19th. Obviously, you have another distribution center here in the east, but it was a pleasant surprise since we have had temps in the mid-nineties here and my a/c was not working right without the switch. Thanks again.
— Bruce, Newark, DE
I ordered the wrong alternator and you guys gladly exchanged the part with no questions, and had the correct alternator to me the very next day. This was not my experience with another auto parts site. You have a lifetime customer.
— John, Seattle, WA
Thanks Drivewire. My clutch went out on my 280Z. The dealer wanted over $500.00 for the exact same clutch I purchased from you for $160.00. Don't know how you do it, but keep it up! I will keep buying parts for my Nissan from you guys.
— Taylor, Nashville, TN
Great Website! Your site was the only site that I actually could find the part I needed. You also were the only ones who had a description I understood so it made it easy to buy the parts I needed without help.
— Josh, Los Angeles, CA
Wanted to say thanks, and great advice. I ordered a Eibach Pro System kit for my VW Golf on your website. Shortly after I got a call from your customer service that asked some specific questions as to how I was going to drive my car. He suggested different shocks for my driving style. WOW! You guys got it right on, my car handles awesome!! Thanks Again!
— Brian, Dallas, TX
Great experience! First time shopping on your site. I received the parts a few days after I ordered them and saved over a hundred dollars. Thanks.
— Michelle, San Jose, CA
Just wanted to say thanks to Jerry, he was knowledgeable and very patient, I admit I don't know a lot about cars and he made me feel comfortable ordering parts from you. Jerry made it a very pleasant experience for me.
— Sandy, Edison, NJ
Excellent price and speedy delivery. You have gained a repeat customer. Thanks.
— William, Waldorf, MD
Wow!! Talk about service! My parts showed up the very next morning, three days earlier than expected. I was able to get my car on the road the very next day. Thanks, you guys saved me big time!
— Tom, San Francisco, CA
Just wanted to say thanks! After purchasing all the parts I needed to fix my car, I proceeded to total my Maxima. You allowed me to return my parts and gave me a break on the restock fees. I will be purchasing from you in the near future.
— Dale, Riverside, CA
Wanted to let you know... the BEST service, the right parts FIRST time,.. good instructions on replacing electric antenna mast (took a couple tries to get it to feed, but then like magic). Am always a little skeptical about first time orders over the web.. FAST service, 48 hour delivery, GREAT prices, I will be a regular customer. Thanks again.
— Lance, Lake Balboa, CA